Frequently asked questions (FAQs)
Simply explore our website, select the items you need, and follow the intuitive checkout process to place your order securely.
We accept a variety of payment methods, including credit/debit cards, digital wallets, cash, and other secure online payment options, for your convenience.
Absolutely. We prioritize the security of your transactions and utilize encrypted connections to protect your payment details.
Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming. If you have any questions, please contact our customer support team at [email protected]
Delivery times vary, but we aim for prompt dispatch. Estimated delivery times can be checked during the checkout process.
Currently, we only ship within the borders of Nepal. We are actively exploring options for international shipping to serve a broader audience.
Once your order is received, a tracking number or link will be sent via email. Use this number or link on our website to track your package's journey.
In rare cases of delays or loss, please contact our customer support at [email protected] (9818510275) immediately, and we will promptly investigate and assist you.
Yes, our hassle-free exchange policy allows you to exchange products within a specified period. Refer to our Returns and Exchanges page for details. (5 days)
While we strive for accuracy, slight variations may occur due to screen settings. Feel free to contact us for additional information or clarification. If you have any inquiries, [email protected]
Reach out through the "Contact Us" page on our website or 9818510275 and via email at [email protected]. Our dedicated support team is ready to assist you.
Use the product inquiry feature on the product page or contact our customer support for personalized assistance before making a purchase. [email protected] [email protected] [email protected]
Yes, we have special promotions and discounts for frequent customers. Check our website or subscribe to our newsletter to stay updated on the latest offers.
Subscribe to our newsletter and follow our social media channels for exclusive updates on upcoming sales, promotions, and new product launches. Facebook, Instagram, Website, and YouTube.
